Returns & Exchanges
At MOMO NAIL SUPPLY, we want you to be completely satisfied with your professional nail products. If you are not happy with your purchase, we offer a 30-day return window for unused and unopened items in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our support team via email with your order number and the list of items you wish to return to receive an authorization form.
- 2.Prepare Your Package
Securely pack the unused nail supplies in their original box, ensuring that liquids and gels are tightly sealed to prevent leaks during transit.
- 3.Ship the Items
Affix the provided return label to your package and drop it off at any authorized carrier location; please keep your tracking receipt for reference.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods for quality assurance, we will process your refund to the original payment method within 5-7 business days.